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Top-level architect across the whole engineering organization: technical direction, architecture reviews and roadmaps for the GetFeedback customer-experience platform.
Led the team responsible for the Salesforce and Zendesk integrations on GetFeedback and SurveyMonkey, managing engineers and leading product as the CRM offerings expanded.
The enhanced Salesforce integration my team shipped increased signups by 20% for mutual SurveyMonkey and Salesforce customers.
Architect in charge of new product development for everything GetFeedback did inside Salesforce, built with Lightning Web Components and Apex, while mentoring the team and maintaining the existing integrations.
Senior engineering manager and architect for a team spanning React, Python and Ruby on Rails: hiring, mentoring, and keeping delivery healthy across time zones.
Designing how a customer-experience platform scales and integrates, backed by an AWS Certified Solutions Architect credential.