Tyler Clark›Resume›SurveyMonkey

Tyler Clark

Software Architect / Forward Deployed Engineer
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SurveyMonkey

SurveyMonkey

Senior Software ArchitectFeb 2021 – Mar 2024publicsurveymonkey.compublicgetfeedback.com

One of three architects across SurveyMonkey's entire engineering organization, setting technical direction for the GetFeedback customer-experience platform. Also the senior engineering manager leading the CRM Integrations team, responsible for the Salesforce and Zendesk integrations on GetFeedback and SurveyMonkey.

ReactPythonRuby on RailsSalesforceLightning Web ComponentsApexDockerJira
architecture
One of three architects

Top-level architect across the whole engineering organization: technical direction, architecture reviews and roadmaps for the GetFeedback customer-experience platform.

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CRM Integrations team

Led the team responsible for the Salesforce and Zendesk integrations on GetFeedback and SurveyMonkey, managing engineers and leading product as the CRM offerings expanded.

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+20% signups

The enhanced Salesforce integration my team shipped increased signups by 20% for mutual SurveyMonkey and Salesforce customers.

cloud
Salesforce team

Architect in charge of new product development for everything GetFeedback did inside Salesforce, built with Lightning Web Components and Apex, while mentoring the team and maintaining the existing integrations.

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Managing engineers

Senior engineering manager and architect for a team spanning React, Python and Ruby on Rails: hiring, mentoring, and keeping delivery healthy across time zones.

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Cloud architecture

Designing how a customer-experience platform scales and integrates, backed by an AWS Certified Solutions Architect credential.

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